Feedback
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Feedback from bryandavis1602 (26 May, 2013)
Site
Simplicity of navigation
Design/pleasure of perception
Ordering process
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Effectiveness
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Suggestions
None. Keep doin what you're doin.Shipping
Shipping Speed
Packing
Suggestions
None. Keep doin what you're doin.Products
Quality
Selection
Shipping Speed
None. Keep doin what you're doin.
Feedback from new_user17 (25 May, 2013)
Site
Simplicity of navigation
Design/pleasure of perception
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Very easy to navigate through.Customer Support
Effectiveness
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Suggestions
Very considerate. Make you want to come back.Shipping
Shipping Speed
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Extremely fast; way faster than I had expected.Products
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Shipping Speed
I haven't tried them yet, but I'm missing a vial..
Feedback from aviator1106 (25 May, 2013)
Site
Simplicity of navigation
Design/pleasure of perception
Ordering process
Suggestions
Add credit card payments.Customer Support
Effectiveness
Attitude
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Awesome service gave me my tracking number in a private email so i could get my package before my dad did who im named after and saved me an ass whoopin lol.Shipping
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To long on delivery it takes 4 to 6 weeks to get order. U need to offer overnight service 2 day express and the cost is way to high for a 1pound package it cost about 2 u.s. dollars so for ukraine money maybe 25cents. Was shipped in bubble envelope im suprised nothing broke needs to be in card board box.Products
Quality
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Quality is great any thing u read about kalpa products being fake is a load of shit. i only use kalpa because its the only thing that looks like it wasnt made by a 5 year old. They are always out of stock on eq and wintrol.
Feedback from aviator1106 (25 May, 2013)
Site
Simplicity of navigation
Design/pleasure of perception
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This part of the process is super easy no changes need to made except for payment is a bullshit waist of time you need to set up credit card payments.Customer Support
Effectiveness
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Always responds within a day or 2 and friendly. I was in need of my tracking number so my dad who im named after didnt sign for and recieve my order. My stuff would have been trashed if he did as he wouldnt approve. Cust. Support gave me my tracking number in a private email so i was able to get my package before my dad did by accident. Thanks guys.Shipping
Shipping Speed
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Suggestions
This area is the only thing to complain about delivery time is about 4 to 6 weeks and they only offer basic shipping which is way over priced. Shipping anything under 1 pound only costs about 2 dollars u.s. Money they charge you 28. Other shipping methods should be offered ie overnight 2 day express ect. and for a more reasonable price. Packing was a bubble lined envelope im suprised nothing broke. Should be packaged in a cardboard box.Products
Quality
Selection
Shipping Speed
Tons of selection on some very few on others. They are almost always out of stock on wintrol and equipose which makes a constant supply difficult unless u have the money for bulk orders. Other than that quality is great. Kalpa pharm products are not fake disreguard what you read about kalpa its all bull shit.
Feedback from bryandavis1602 (22 Apr, 2013)
Site
Simplicity of navigation
Design/pleasure of perception
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None. Good Job.Customer Support
Effectiveness
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I haven't had any issues. Any emails that were sent had correct information. Good Job.Shipping
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Make sure that your shippers package anything that can be broken in something with a little more support maybe. I had a package that had something broken, and other things crushed.Products
Quality
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None. Good Job!
Feedback from ickelove12 (18 Apr, 2013)
Site
Simplicity of navigation
Design/pleasure of perception
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Easy to useCustomer Support
Effectiveness
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Love the customer support they respond quicklyShipping
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Shipping is goodProducts
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Shipping Speed
Love the products!
Feedback from tovii (17 Apr, 2013)
Site
Simplicity of navigation
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Was greatCustomer Support
Effectiveness
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Was greatShipping
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Was greatProducts
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Shipping Speed
Was great
Feedback from liftbigg (20 Feb, 2013)
Site
Simplicity of navigation
Design/pleasure of perception
Ordering process
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Easy to navigate and find everything. Lots of products to choose from.Customer Support
Effectiveness
Attitude
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Always got back to me on the same day.Shipping
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Shipping and packing are always great. I've been buying and using for 12 years and this company is the best one so far. I recomend them to anyone.Products
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Shipping Speed
Products are always exactly what they say they are. Good quality.
Feedback from cooper8376 (03 Feb, 2013)
Site
Simplicity of navigation
Design/pleasure of perception
Ordering process
Suggestions
Your expected arrival dates are SO far off!!! This is my second order from you guys and once again, package is now one week past expected due date. Your shipping info and what usps and track trace say are OVER a week apart. Shouldn't misinform ppl about when you ship itCustomer Support
Effectiveness
Attitude
Suggestions
Respond to CUSTOMERS about missing orders in a more timely manner!Shipping
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Find a faster way 2 ship product. 6 weeks after purchase is a jokeProducts
Quality
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Gr8 products
Feedback from liftbigg (27 Jan, 2013)
Suggestions
None. Keep doin what you're doin.